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What is a handmade product?

A handmade product is one that is created by an individual artisan or maker, rather than being mass-produced in a factory. Handmade products are often unique, one-of-a-kind, and made with care and attention to detail.

What types of products are available on your website?

Our website features a wide range of handmade products, including jewellery, home décor, clothing, accessories, and more. We carefully curate our selection to ensure that all of our products are of the highest quality.

Are handmade products unique?

Yes, handmade products are often unique and one-of-a-kind, as each item is made by hand and may have slight variations. This makes each handmade product truly special and different from mass-produced items.

Are the products environmentally friendly?

Yes, we believe in sustainable and eco-friendly practices. We use natural and sustainable materials to create our products.

How do I care for my handmade products?

Care instructions for handmade products vary depending on the type of product you have purchased.

Generally, for Jewellery and other accessories, you must store them in a cotton bag away from direct air contact. You may hand wash them separately only if necessary, else dab them with a wet cloth. For the Home décor pieces, preferably dry clean them, as these are handmade and need special care. Few products can be hand washed softly and separately in lukewarm water.

Please refer to the individual product page for specific care instructions.

Can I request custom orders or special requests?

We love creating custom pieces! Please contact us to discuss the details if you have a special request.

How do I know if a product is in stock?

All of our products are listed on our website, and their availability is updated in real-time. If a product is out of stock, it will be indicated on the product page and you will be unable to add it to your cart.

What is your shipping policy?

Typically, our handmade products are shipped within 5-7 business days of receiving your order. Shipping times may vary depending on your location, but we will provide you with a tracking number once your order has been shipped. Please refer to our shipping policy for more details.

Do you ship internationally?

Yes, we do. Please get in touch with your order details at info@juhimalhotra.com

What is the return policy?

Please refer to our refund policy for more details.

Can I track my order?

Yes, you will receive a shipping confirmation and tracking number for your order once it has been shipped.

Can I make changes to my order after it has been placed?

If you need to make changes to your order after it has been placed, please send us an email as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once your order has been processed.

Do you offer wholesale prices for bulk orders?

Yes, we do offer wholesale prices for bulk orders. Please contact us at info@juhimalhotra.com for more information.